WEBVTT 00:00:01.212 --> 00:00:03.660 Welcome to the Beth expertise collection guide. 00:00:03.764 --> 00:00:12.556 This interview helps Babylon 2k turn professional experience into better questions, clearer service scopes and more useful 00:00:12.556 --> 00:00:18.220 estimates for founders. A useful answer changes a specific decision: 00:00:18.247 --> 00:00:26.340 which service is needed, how much work it involves, who can do it, or when Beth must 00:00:26.340 --> 00:00:31.260 ask a human. The form is organised around those decisions. 00:00:31.407 --> 00:00:38.207 It is not a request to upload everything you know, and saving an answer does not automatically 00:00:38.207 --> 00:00:39.820 retrain a language model. 00:00:41.842 --> 00:00:48.775 We will follow one fictional example: a small online clothing seller in Quezon City, with eighty sales 00:00:48.775 --> 00:00:54.615 and expense events in one month. The founder wants organised monthly records. 00:00:54.615 --> 00:01:02.826 Their tax status still needs checking. A specialist describes the work, a manager describes packaging and pricing 00:01:02.826 --> 00:01:07.255 policy, and an expert checks the evidence and safe boundaries. 00:01:07.335 --> 00:01:10.775 These are separate studies of the same situation. 00:01:10.855 --> 00:01:18.295 All model answers in this guide are teaching examples, not measured job evidence, approved prices or current 00:01:18.295 --> 00:01:19.334 legal advice. 00:01:21.448 --> 00:01:26.632 Open Team interview. Choose Create account if you are new. 00:01:26.665 --> 00:01:33.072 Enter your name, an email address and a password of at least ten characters, then confirm it. 00:01:33.325 --> 00:01:38.512 If you already use a local Beth account, choose Sign in and use that account. 00:01:38.527 --> 00:01:43.256 Registration, sign- in and saving work on this local server. 00:01:43.256 --> 00:01:46.032 They are separate from the Babylon website login. 00:01:46.139 --> 00:01:53.232 Email verification and email- based password recovery are not configured, so keep your password safely. 00:01:53.325 --> 00:01:58.592 After signing in, Your saved studies lets you reopen your previous work. 00:02:01.876 --> 00:02:10.087 Choose New study. Select Specialist, Manager or Expert, then choose one service from the catalogue. 00:02:10.227 --> 00:02:15.207 The role selects the questions, rather than giving you publication rights. 00:02:15.300 --> 00:02:18.057 Start with a service you know well. 00:02:18.057 --> 00:02:20.567 You do not need to answer the whole catalogue. 00:02:20.707 --> 00:02:25.607 For a second service or a different role, create a separate study. 00:02:25.679 --> 00:02:30.087 This keeps unrelated answers apart and makes comparisons fair. 00:02:30.107 --> 00:02:35.047 Specialists have eight topics; managers and experts each have six. 00:02:37.273 --> 00:02:41.100 Complete the founder situation before describing effort or fees. 00:02:41.273 --> 00:02:49.500 State the business activity, concern, business type, known tax status, covered period and review owner. 00:02:49.680 --> 00:02:54.620 Use the same anonymised case code across the related role studies. 00:02:54.840 --> 00:02:59.260 Use Not yet known where appropriate. For our example, say: 00:02:59.323 --> 00:03:09.020 online clothing seller, monthly books and filing, sole proprietor, one month, tax status needs review. 00:03:09.156 --> 00:03:13.540 Name the responsible review team rather than inventing an approver. 00:03:13.540 --> 00:03:22.540 Keep it anonymised. Do not enter client names, tax identification numbers, bank details or private client documents. 00:03:22.644 --> 00:03:27.180 This context tells a reviewer which situations your answers cover. 00:03:31.007 --> 00:03:40.457 Every topic gives you three choices: I can answer, I need to check, or Not applicable. 00:03:40.646 --> 00:03:46.137 Choose I need to check when an important fact is missing. 00:03:46.270 --> 00:03:53.297 Write what is unknown, who can confirm it and the next useful step. 00:03:53.347 --> 00:03:59.830 For example: our coordinator will check the number of bank accounts from the founder before the quote 00:03:59.830 --> 00:04:04.937 is finalised. Not applicable also needs a reason. 00:04:05.110 --> 00:04:09.897 Do not turn an unknown into a zero or an invented answer. 00:04:10.145 --> 00:04:16.377 Beth needs a safe route for uncertainty just as much as it needs a normal route. 00:04:20.200 --> 00:04:24.747 In the specialist study, first define one unit of work. 00:04:24.907 --> 00:04:33.647 A strong model answer is: one covered month, up to one hundred recorded sales and expense events, 00:04:33.647 --> 00:04:40.915 one business. State what is included, what is excluded, what must be ready and how often the 00:04:40.915 --> 00:04:48.067 work repeats. Our example includes classification, posting and a monthly summary. 00:04:48.147 --> 00:04:54.267 It excludes bank reconciliation, past- period cleanup and tax return filing. 00:04:54.587 --> 00:04:58.107 A phrase such as basic bookkeeping is too vague. 00:04:58.467 --> 00:05:03.187 A bounded unit helps Beth explain exactly what the founder is buying. 00:05:05.451 --> 00:05:15.499 Next, describe a comparable job. Record delivery hours, reviewer hours and coordination hours separately from elapsed working 00:05:15.499 --> 00:05:24.827 days. Our fictional illustration uses four delivery hours, one review hour and half an hour of coordination: 00:05:24.827 --> 00:05:27.587 five and a half productive hours altogether. 00:05:27.654 --> 00:05:33.347 Three working days of elapsed time is not three days of additional billable labour. 00:05:33.467 --> 00:05:39.107 The example has zero measured jobs, so its basis is Professional estimate. 00:05:39.387 --> 00:05:47.347 If you use Measured completed jobs, provide a positive comparable- job count and an anonymised evidence reference. 00:05:47.507 --> 00:05:50.867 Say what made the job easier or harder. 00:05:53.327 --> 00:05:56.708 Now write the easy founder question that changes the work. 00:05:56.727 --> 00:06:02.947 For example: about how many sales and expense entries do you have in a usual month? 00:06:03.090 --> 00:06:10.867 Define the counted item, the threshold, the service consequence and the route for Not sure. 00:06:11.387 --> 00:06:18.094 A proposed rule might include the first one hundred events and add a separately priced volume block 00:06:18.094 --> 00:06:22.547 above that. A reviewer must approve the threshold. 00:06:22.614 --> 00:06:28.547 Avoid asking for annual revenue when the work actually depends on transaction count. 00:06:28.676 --> 00:06:38.787 Document readiness, finished outputs, skills, availability and conflicts complete the specialist view. 00:06:41.674 --> 00:06:45.329 The manager study starts with the founder’s desired result. 00:06:45.409 --> 00:06:48.769 Build the smallest package that achieves it. 00:06:48.782 --> 00:06:55.489 Identify required services, prerequisites, optional additions and exclusions. 00:06:55.609 --> 00:06:59.569 For our seller, monthly bookkeeping could be the core. 00:06:59.673 --> 00:07:05.169 Bank reconciliation is a separately scoped service when the founder needs it. 00:07:05.449 --> 00:07:11.169 A missed- filing diagnostic belongs only when that separate concern is confirmed. 00:07:11.342 --> 00:07:15.409 Do not add every service simply because it exists. 00:07:15.449 --> 00:07:22.089 The package should describe the outcome in plain language and allow the founder to confirm the scope 00:07:22.089 --> 00:07:24.209 before an estimate is accepted. 00:07:26.132 --> 00:07:34.267 The pricing topic collects role costs, overhead, fixed costs, target margin, rounding and the fee period. 00:07:34.334 --> 00:07:39.374 It also asks when additional work changes the estimate and who approves it. 00:07:39.374 --> 00:07:46.547 In the model example, five and a half hours are combined with separate delivery, review and coordination 00:07:46.547 --> 00:07:53.071 rates. The guide shows the calculation as an illustrative policy proposal, not a market norm or an 00:07:53.071 --> 00:07:57.227 approved quotation. Record currency and units carefully. 00:07:57.307 --> 00:08:01.363 A margin on selling price differs from adding a markup to cost. 00:08:01.363 --> 00:08:07.147 Keep overlapping tasks counted once, and record any package credit with its reason. 00:08:09.090 --> 00:08:13.625 The expert study turns professional judgement into a rule that can be checked. 00:08:13.745 --> 00:08:19.945 State when it applies, what changes it and what service or human review follows. 00:08:20.125 --> 00:08:28.825 For authority, record the exact document title, official URL, section or paragraph and any amendments. 00:08:29.185 --> 00:08:36.405 A homepage link is not enough. Record the effective period, the date checked, a review owner and 00:08:36.405 --> 00:08:42.732 the conditions that trigger another check. A source can be genuine but out of date or irrelevant 00:08:42.732 --> 00:08:49.065 to the founder. If applicability is unresolved, explain the gap and keep the answer pending. 00:08:51.132 --> 00:08:54.542 Write examples that prove the proposed rule works: 00:08:54.602 --> 00:09:04.256 a straightforward case, a complex case, an unknown fact, a blocked situation and a case where Beth 00:09:04.256 --> 00:09:10.742 should escalate. Include the expected next question, service route or boundary. 00:09:10.926 --> 00:09:18.302 Then identify who can approve a version, what evidence they need and how an unsafe rule would 00:09:18.302 --> 00:09:25.782 be withdrawn. These inputs support a managed knowledge library, pricing rules and test cases. 00:09:25.822 --> 00:09:33.555 They do not mean the system has already built live web verification, an approval workflow or automatic 00:09:33.555 --> 00:09:34.582 model training. 00:09:38.193 --> 00:09:46.062 Choose Check answers. Review the founder situation, each topic and the items still needing attention. 00:09:46.202 --> 00:09:51.742 The captured count checks coverage and formatting, not truth or legal accuracy. 00:09:51.862 --> 00:09:54.622 You can leave honest gaps for the reviewer. 00:09:54.672 --> 00:09:59.742 Changes save automatically; Save now provides an explicit check. 00:10:00.142 --> 00:10:05.902 A newer revision in another tab stops an outdated save instead of silently overwriting it. 00:10:05.953 --> 00:10:12.702 Before recording a submission, confirm that the information is anonymised and may be stored for review. 00:10:12.822 --> 00:10:18.062 The submission preserves that version while later draft edits remain possible. 00:10:20.482 --> 00:10:23.944 Download the review pack and give it to the named reviewer. 00:10:24.011 --> 00:10:31.384 It includes typed answers, evidence basis, unknowns, question- to- use links and submitted snapshots. 00:10:31.424 --> 00:10:36.024 Earlier interview answers are preserved and can accompany the export. 00:10:36.277 --> 00:10:43.312 On this local installation, submission does not send an email, share a team inbox or update live 00:10:43.312 --> 00:10:51.870 Beth rules. The responsible team must reconcile conflicting contributions, verify evidence, approve a version and test it 00:10:51.870 --> 00:10:58.944 before publication. Print review provides a readable copy; the download keeps the structured data. 00:11:00.992 --> 00:11:06.955 At the end, the founder concern connects to an easy question, a confirmed fact, a bounded service 00:11:06.955 --> 00:11:13.139 unit, an effort and pricing proposal, a suitable specialist and a testable boundary. 00:11:13.299 --> 00:11:20.585 For our fictional seller, the result is a clearly scoped monthly service with tax status still pending, 00:11:20.585 --> 00:11:23.299 rather than a confident guess about compliance. 00:11:23.385 --> 00:11:26.979 Before you finish your own study, ask: 00:11:27.006 --> 00:11:33.779 could another professional understand the work, check the evidence and spot when this answer stops applying? 00:11:33.819 --> 00:11:40.086 Specific, honest, reviewable answers are what help Beth become useful. 00:11:40.086 --> 00:11:44.179 Start with one service and improve it with real experience.